ProCall NEX Release Notes 2504.1

Release Date

27.05.2025

Version

ProCall NEX 2504.1

based on ProCall 8.7.1

The management and configuration options of the cloud telephone system have been expanded. A browser-based configuration is now available.

Key new features include:

Users & Groups:
- Definition of keys on end devices, such as call forwarding, logging in and out of a group, automatic callback, as well as call forwarding for a group.
- Extended configuration options for the integrated waiting queue.
Phones & Lines:
- Checking firmware versions.
- Setting passwords.
- Configuring SIP trunks.
- Defining internal number ranges.
Routing & Server:
- Routing options for outbound calls through various SIP trunks or alternatives to the STARFACE Connect SIP trunk.
- Capability to send log files.

Additionally, various analysis and export options for call types are available, including visual representation of the data.

The EntraID Integration has been revised:
- Error messages have been added for issues during setup.
- Synchronization of users, groups, and computers now occurs faster following changes in EntraID.
- Overall stability of the integration has been improved.
- Minor bugs have been fixed.
ProCall NEX Server Administration Updates:
- The management interface now supports specifying an alias for connecting to the ProCall NEX instance.
LDAP Integration Revision:
- The LDAP connection in the UCServer, typically used for integration with a MetaDirectory, has been comprehensively improved. This results in a more stable connection and increased resilience, especially in cloud environments.
Additional Improvements:
- The error message for failed activation of NEX users has been refined.
- Enhancements have been made to the saving of group properties.
- An issue affecting NEX during telephone system updates has been resolved. After the update, some modules on the telephone system had outdated versions.
- In the UCConnect portal, server accounts for ProCall NEX instances are now highlighted with a dedicated symbol.

The privacy policy for "ProCall Windows and Mac" has been updated, particularly regarding the use of the open-source software "Sentry" for automatic program flow tracking, error logging, and anonymous crash reports, which are exclusively stored and processed in German data centers.

Further information