State of knowledge

May 2023

After commissioning the cloud PBX, you can change the number of users activated in the UCServer for ProCall Voice Services at any time.
To change the number of users, you must make settings both in UCConnect and on the UCServer. 

Changes to the number of users will affect the monthly billing. The highest number of users in a month is billed at the end of the month.

In UCConnect

Example screenshot – UCConnect – ProCall Voice Services – Change number of users

It is not possible to set the number of users to 0. A minimum number of 5 users is specified.

In UCServer

Do not forget to activate/deactivate the authorization for ProCall Voice Services in the UCServer for the corresponding users and assign phone numbers if necessary.

Example screenshot: UCServer Administration – User settings – Enable/Disable ProCall Voice Services.


Further information

ProCall Voice Services - Wie kann ich die Benutzeranzahl ändern?

Best practice: Installation and setup of ProCall Voice Services