February 2023

Field test. The information given here is still preliminary and will be constantly updated. 

ProCall Voice Services are an add-on to ProCall Enterprise. 

ProCall Enterprise

  • ProCall 7 Enterprise from version 7.6.2
  • ProCall 8 Enterprise from version 8.0.3

Internet connection and port sharing

When using ProCall Voice Services, a permanent and stable internet connection from estos UCServer to estos UCConnect is required.

The following connections must be possible:

Connection to the UCConnect portal: UCServer

Outgoing

Source

UCServer
Source portall
Target:*.ucconnect.de
Target port:443 TCP

Connection to the telephone system for SIP signaling

For softphone functionality, the UCServer must be able to register with the PBX via SIP.

Outgoing

Source

estos UCServer
Source portall
Target: *.starface-cloud.com
ProtocolTCP (SIP with TLS encryption)
Target port:5061

Media data between estos UC media server and telephone system

(normally on the same server as the UCServer)

Incoming

Source

estos UC media server
Source portall
Target: *.starface-cloud.com
Protocol:UDP (sRTP)
Target port: 10000 to 20000
Incoming

Source

estos UC media server
Source portall
Target: *.starface-cloud.com
ProtocolUDP (sRTP)
Target port: 1025 to 65535

Required releases for connecting the end devices

End devices/phones of the manufacturer Yealink at the STARFACE Cloud

If telephones of the manufacturer Yealink are to be connected to a STARFACE Cloud via the partner portal of the company Starface (see also explanation of the STARFACE provisioning), the Yealink telephones must be able to reach the following hosts

The following ports must be enabled for the hosts listed above:

  • 80
  • 443
  • 8443
  • 8445
  • 8446
  • 9989

Further information

Overview