State of knowledgeJuly 2025
Product relevanceestos ProCall 8 Enterprise


This article explains how to deactivate the imprecise company search , which is signalled by a tilde (~).

Procedure

Via profiles in the UCServer administration

You can deactivate the company search in the UCServer administration under User management -> Profiles -> Settings -> Category: Data sources / Contact search -> Use company search:


Via registry key on the ProCall Client

Or you can create the following registry key on the client:

HKEY_CURRENT_USER\Software\ESTOS\UCServer4\CtiMain\EnableCompanySearch = [REG_DWORD] = 0


This controls whether a company search is started if no exact match was found during the call number search.

Disabled company search

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\ESTOS\UCServer4\CtiMain]
"EnableCompanySearch"=dword:00000000
CODE

Enabled company search

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\ESTOS\UCServer4\CtiMain]
"EnableCompanySearch"=dword:00000001
CODE

Further information