This article explains how to disable the inaccurate company search that is signaled by a tilde (~).


Via profiles in UCServer administration

In Profiles in the UCServer Administration under Advanced -> Category Data Sources / Contact Search -> Use Company Search you can deactivate the company search.

Via the registry key on the ProCall client

Or you can create the following registry key on the client:

HKEY_CURRENT_USER\Software\ESTOS\UCServer4\CtiMain\EnableCompanySearch = [REG_DWORD] = 0

This controls whether a company search is started if no exact match is found in the phone number search on call.

Further articles

How does the Company Search work?