The lines do not have to be activated and deactivated manually.
Lines are automatically/dynamically put into operation if there is an activated user for this line.t.
Use lines automatically/dynamically in UCServer
Requirements
- Sufficient licenses in UCServer and, if necessary, ECSTA.
- Location is set up correctly.
- Telephone numbers are correctly entered for users.
Procedure
- Check the Use lines automatically checkbox
in the Details for line groups in the UCServer administration under To put lines into operation.
Example Screenshot UCServer Administration - Details for line group
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Check the settings
User
Make sure that the phone numbers are entered correctly for the users and match the location settings.
If these settings are correct, you will see a symbol with a number behind the line at the phone number: This indicates that a line has been found for this phone number.
Example Screenshot Users and Telephone Numbers
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Lines
The checkbox at the front disappears because the lines are activated automatically and therefore cannot be activated manually.
The last column for the lines
, indicates that the line has been activated.
Example Screenshot Lines
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