State of knowledge

September 2023

This article explains how to share journal entries with a group of users in the journal browser. This is often desired in connection with alternate workstations in order to provide the user present at the time with insights into what is happening in his or her absence.

Implement a group journal

In order to implement a group journal, you must assign all users who should have access to each other's journal via the journal browser to a user group in the UCServer and allow journal access within the group:

UCServer -> User management -> Groups -> Properties -> Services

Video Tutorial (only in German)

Once the configuration in the UCServer is complete, the option Public entries in the Journal browser must be activated in order to display phone calls of other estos ProCall users.

Private calls of other estos ProCall users are generally not displayed.
If you want only your phone calls to be displayed, deactivate the Public entries option.