| State of knowledge | January 2026 |
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| Relevance | estos ProCall 8 Enterprise estos ProCall 7 Enterprise (End-of-Life)
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Observation
If a name is transmitted with the address in the SIP header, it is not taken into account in the call window of ProCall Desktop for Windows.
Possible SIP headers with name specification are:
- From
- Diversion
- P-Asserted-Identity
Functionality
Currently, ProCall Desktop for Windows only considers the set (contact) data sources to determine the name based on the phone number.
Name specifications in the SIP header are currently not taken into account.
Supplement
The transfer of caller names via TAPI/CSTA (to a phone number) is not supported.