ECSTA for OpenScape Business has no connection after update from V2 to V3
State of knowledge
February 2023
Subject: ECSTA for OpenScape Business
Atos/Unify OpenScape Business updates from V2 to V3
Observation
The ECSTA for OpenScape Business cannot connect to the PBX after updating an OpenScape Business from V.2 to V.3.
Possible cause
Missing or incorrect licensing of the CSTA interface in the telephone system.
Checking possible causes
Verify under "License Management" on the installation whether a valid CSTA license is stored.
Solution
Enter a valid CSTA license in the attachment.
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