The ECSTA for OpenScape Business cannot connect to the PBX after updating an OpenScape Business from V.2 to V.3.
CSTA licenses were already required in OpenScape Business V2. Apparently, the connection of the ECSTA also ran without a valid CSTA license.
This lack of a CSTA license (on the part of Atos/Unify) is no longer tolerated with system version V3. Now the licensing of the CSTA interface in the system is mandatory.
Checking possible causes
Verify under "License Management" on the installation whether a valid CSTA license is stored.
Enter a valid CSTA license in the attachment.
Further information about Booster Card and Booster Server
|V3 PBX with Booster Card||HDD hardware installed|
does NOT require a license
|V3 PBX with Booster Server||Requires a CSTA license|