Knowledgebase ProCall NEX Current: Calls cannot be made abroad Calls cannot be made abroad State of knowledge May 2025ProCall NEX SIP trunk from STARFACE Connect ObservationCalls cannot be made internationally.Possible causeTo make calls that might cause costs, e.g. calls abroad or to special numbers, a valid bank account must be available in STARFACE Connect.ProcedureCheck whether the bank information is stored correctly in the STARFACE Connect portal and add it if necessary.