State of knowledge

April 2021

Please note that we will shut down our old FTP server on 15.05.2021.

This article explains how you can send us large amounts of data, for example, from crash dumps.

For transferring larger amounts of data (>20 MB) there are the following options:

  • Provide us with the data via your own file transfer system.
  • If you want to use our FileShare, please write to us this in the associated support ticket so that the appropriate link can be provided to you.

After the data has been completely transferred, please update the associated support ticket so that its processing can continue.