State of knowledge

October 2021

Unfortunately, we cannot make any statements about a date when the issues mentioned here will be corrected or changed. However, we will mark subjects that are already being edited or indicate the version in which a correction or change has been made.

If known problems and limitations mentioned below could lead to a high level of customer dissatisfaction or damage to reputation in one of your customer cases and no solution or agreement on further steps could be reached so far despite serious efforts, you have the option to change the status of your support ticket to "Escalation". By doing so, you draw the attention of estos management to your case.


ReferenceDescriptionAffected versionsStatus

Under "Online Services" the column "Used" in the license is not filled. It is always displayed as 0.

The number of logged-in clients can be checked only in the "Server Monitor".

21H2 (Build 1.5073)


Logging the ECSTA connection

To determine the call number format from/to the telephone system, the logs of the ECSTA must be evaluated.

Logging is not activated via logging in the UCServer (Business), but must be activated in the driver configuration under "Info". (Instruction in the manual).

All logs are created in the UCServer\Logs\ECSTA directory.

21H2 (Build.1.4918)

21H2 (Build 1.5073)