Error message for MetaDirectory via web proxy: UCC error creating websocket (licence retrieval no longer works after updating to version 6.2.5.14628 or higher)
State of knowledge
January 2026
MetaDirectory Enterprise Update to Versions V. 6.2.5.14628/6.3.0.14730
Observation
After updating MetaDirectory to version 6.2.5.14628 or 6.3.0. 14730, no licences can be retrieved via the configured web proxy.
Error message
"UCC error creating websocket".
Example screenshot MetaDirectory Administrator – Online licences – Description – Total active licences – Error message UCC error creating websocket
Solution/Procedure
Extend web proxy configuration: Network interfaces/Proxy settings - Host name/Port
The web proxy configuration in the MetaDirectory Administration under the menu item Tools - Network Interfaces - Proxy Settings must be adjusted.
Hostname/IP(:Port) Information must be supplemented with http://:
Example screenshot Network interfaces - Proxy settings - Host name/IP(:Port)before (needs to be corrected)
Example screenshot Network interfaces - Proxy settings - Hostname/IP(:Port) after (after correction/addition of http://)
Restart
After the adjustment, MetaDirectory must be restarted.
