With the estos tech essentials, we have summarized the latest essentials around technology and support from our portal support.estos.de.
Dialing from Microsoft Outlook 2016 contacts via ProCall Enterprise
PROCALL ENTERPRISE MICROSOFT OUTLOOK 2016 DIAL CONTACTS BUSINESS CARD
Pressing the handset icon in the business card of a contact especially in Microsoft Outlook 2016 may not trigger dialing to one of the stored phone numbers by ProCall. Here you will find a tip on what to consider for successful dialing.
Group permissions and superordinate role Group leader
PROCALL ENTERPRISE CONFIGURATION PERMISSIONS RIGHTS ALLOCATION
With ProCall Enterprise, you have the option of specifying a group leader and deputy when assigning authorizations via groups in the UCServer administration. Group leaders and deputies have special rights and do not necessarily have to be members of a group. Our example shows the configuration procedure on the UCServer when you define the role of a group leader. In this example, the group leader should be allowed to see who the group members are calling. Group members, on the other hand, should not be able to see who the group leader is talking to on the phone.
Firewall configuration – positive list for use of online services with UCConnect and ProCall Meetings
UCCONNECT PROCALL MEETINGS FIREWALL CONFIGURATION ONLINE SERVICES PORTS IP ADDRESSES
We have listed hostnames and IP addresses of online services used by estos services such as UCConnect or ProCall Meetings.
This list can be used when special firewall settings with a positive list are needed so that UCServer or other clients can reach services on the internet.
Please be sure to note that IP addresses and DNS entries can change continuously. It is therefore recommended to work with wildcards when creating a positive list.
You can find the continuously updated overview here:
New releases by estos – recently released
ECSTA METADIRECTORY PROCALL MEETINGS RELEASES RELEASE NOTES MAINTENANCE
- ECSTA 184.108.40.2060 was released on as a maintenance release to replace ECSTA 220.127.116.118.
Troubleshooting ECSTA for Avaya IP Office
ECSTA 6.0.2 Release Notes
- MetaDirectory Enterprise 5.0.10 was released onas a maintenance release.
MetaDirectory 5.0.10 Release Notes
- ProCall Meetings 1.0.6 was released on as a maintenance release for field testing.
Public field trial started on .
ProCall Meetings 1.0.6 Release Notes
The overview of our Release Notes can be found here...
Announcements PLCA Product Life-Cycle Announcement
DISCONTINUED ECSTA END-OF-SALE END-OF-MAINTENANCE END-OF-LIFE
ECSTA for CME (CallManager Express) was discontinued by estos on (PLCA).
Subject: Supported PBX versions Cisco CallManager Express and Cisco Unified Communications (UC) 500.
Support for the ECSTA for Cisco CME can only be offered for Cisco CME releases lower than 12.6, because the CTI CSTA Protocol Suite from Cisco is "End of Support" since this release.
Smart Working with estos: 1st Digital Partner Forum with Tech Sessions
SAVETHEDATE EVENT EVENT ONLINE PARTNER
The 1st estos Digital Partner Forum will take place from 1-4 March 2021. In interactive web sessions with selected technology partners, estos makes a presentation on how to optimally implement the flexible workplace.
By techies – for techies: The Tech Sessions in the afternoon offer an insight into the installation and configuration of estos software products. In just under 90 minutes, technical colleagues from estos will provide you with helpful technical tips and tricks for your everyday work in live installations.
Do you have a contribution or suggestions for the next Tech Essentials? Then write to firstname.lastname@example.org
At support.estos.de you will find technical information and helpful articles on installation, commissioning, operation, maintenance, troubleshooting, tutorials, interesting facts about estos software and products in the various system environments. The articles are subject to constant revision and updates.