Status

April 2020 

ProCall EnterpriseV 7.0
PBX/Cloud PBXHFO Crown Centrex – Crown Call Manager 1.4
with device/telephoneSnom 320
TSPECSTA for SIP Phones Version 6.0.0.641


This overview delivers information about estos ProCall Enterprise supported features operating on SIP devices via estos uaCSTA Server and estos ECSTA for SIP Phones (TAPI). In addition, it provides information on estos ProCall Enterprise softphone operations via direct SIP communication to the virtual cloud PBX (SIP).

Action


ProCall Enterprise Client for Windows

ProCall Mobile App ***

TAPI

SIP

AndroidiOS

Dial

Hang up

Answer call

Hold call

   ☑ *1



Call back



Reject call

Forward call (without answering)



Forward call (after answering)



Set up consultation call



Toggle



Connect consultation call



Initiate second call (e.g. from Hold)



Accept second call



Reject second call



Forward second call (without answering)



Forward second call (after answering)



Create conference call (3 participants)



Second call on SIP line


Caller receives busy


Caller receives busy

Incoming call on SIP Line while active mobile phone call:


  • Answer call


mobile phone call is terminated

mobile phone call on hold **

  • Reject


Caller receives busy

Incoming mobile phone call while active SIP line call:


  • Answer call


SIP line call on hold

SIP line call on hold

  • Reject


Add further participant to conference call



Remove participant from conference call



Pickup call


  • TAPI – TAPI



  • TAPI – SIP (with or without feature code)



  • SIP – TAPI (with feature code)



  • SIP – SIP (with feature code)



DTMF

Dial ringing tone



Call Forwarding


  • Provided by PBX via TAPI



  • via feature code



  • provided by UCServer *2



Do not disturb (via presence)



Do not disturb (via line)



Legend

Function available
Availability or function planned
Not relevant
Not applicable due to technical limitations
Function not tested, full tests are pending
*1Presentation of 'hold' state planned
*2Call forwarding by UCServer configurable for internal/external/all calls always or while busy
**Depending on the functions of the network provider
***Supported functions for SIP lines in ProCall Mobile Apps for connection via estos UCConnect

Release Note

Since estos has no influence on the further development of the supported telephone systems by the manufacturer, we cannot guarantee that the manual described above is also valid for future releases and e.g. other end devices without restrictions.