Status

June 2020 

ProCall EnterpriseV 6.3.0
PBX/Cloud PBXAvaya IP Office V 10.1 und 11
TSPAvaya TAPI 2 V. 1.0.0.43
Action


ProCall Enterprise Client for Windows

ProCall Mobile App ***

TAPI

SIP

AndroidiOS

Dial

Hang up

Answer call

Hold call




Call back



Reject call

optional

Forward call (without answering)



Forward call (after answering)



Set up consultation call



Toggle



Connect consultation call



Initiate second call (e.g. from Hold)



Accept second call



Reject second call



Forward second call (without answering)



Forward second call (after answering)



Second call on SIP line

Caller receives busy

Caller receives busy

Incoming call on SIP Line while active mobile phone call:



  • Answer call



mobile phone call on hold **

  • Reject



Incoming mobile phone call while active SIP line call:


  • Answer call


SIP line call on hold

SIP line call on hold

  • Reject


Create conference (3 participants)

Add further participant to conference call



Remove participant from conference call



Pickup call


  • TAPI – TAPI



  • TAPI – SIP (with or without feature code)



  • SIP – TAPI (with feature code)



  • SIP – SIP (with feature code)



DTMF

Dial ringing tone



Call Forwarding


  • Provided by PBX via TAPI



  • via feature code *



  • provided by UCServer *2



Do not disturb (via presence)



Do not disturb (via line)



Legend

Function available
Availability or function planned
Not relevant
Not applicable due to technical limitations
Function not tested, full tests are pending
*

Call forwarding must have a terminal device as a destination, call forwarding to third party SIP subscribers is not supported by the telephone system.

*1Presentation of 'hold' state planned
*2Call forwarding by UCServer configurable for internal/external/all calls always or while busy
**Depending on the functions of the network provider
***Supported functions for SIP lines in ProCall Mobile Apps for connection via estos UCConnect

Release Note

Since estos has no influence on the further development of the supported telephone systems by the manufacturer, we cannot guarantee that the manual described above is also valid for future releases and e.g. other end devices without restrictions.