ProCall Enterprise: Supported third-party products

State of Knowledge

April 2024
Versions: ProCall 8 Enterprisse, ProCall 7 Enterprise

Telephone systems/PBX

Supported SIP telephone systems for softphone (SIP)

Supported telephone systems for estos ProCall

Busylight

not for Terminal Server environments

Product	Reference
Plenom BusyLight UC Alpha/Omega	http://www.plenom.com/products/kuando-busylight-uc-for-skype4b-lync-cisco-jabber-more/
Plenom Busylight Alpha Model 2/Busylight Omega Model 2	https://www.plenom.com/products/

requires ProCall Enterprise at least 7.3.3

Industry software

Product	Reference
DATEV pro Arbeitsplatz	with DATEV Telefonie Basis

Unified messaging systems

Software	Version
estos ixi-UMS Business/Enterprise	7 and 6
Ferrari electronic OfficeMaster	5.0
TeleSys TS Unified	4

Groupware systems

Software	End date for support
Microsoft Office 365	This product is subject to the Modern Life Cycle Policy (https://support.microsoft.com/help/30881/modern-lifecycle-policy) from Microsoft
Microsoft Teams	Microsoft Teams follows the Modern lifecycle policy
G Suite Basic/Business/Enterprise (formerly Google Apps for Work)	The G Suite (Online) agreement applies (https://www.google.com/apps/intl/en/terms/premier_terms.html)
HCL Notes (formerly IBM Notes) 9-12	Date is not fixed
Microsoft Exchange Server 2019 EWS Exchange Web Services: TLS 1.2	9/1/2024-14/10/2025
Microsoft Exchange Server 2016	14/10/2025
Microsoft Office 2019	14/10/2025
Microsoft Office 2016 Click-to-Run	14/10/2025

Please note further details: Dialing from Microsoft Outlook Contacts

Integration with audio/video devices

USB headsets, Bluetooth headsets, DECT headsets, conference systems, headphones/microphones

(for call control)

Device type	Requirement	ProCall Enterprise version
Jabra Pro™ 9460 EMEA	Tested with Jabra Direct 3.12.1955	8.x, 7.x
Jabra Engage™ 75	n.a	from 7.3
Jabra Evolve™ 65 UC Stereo	Tested with Jabra Direct 3.12.1955	8.x, 7.x
Jabra Evolve2™ 65	n.a	from 7.3
Jabra™ BIZ 2400 II Mono USB	Tested with Jabra Direct 3.12.1955	8.x, 7.x
Jabra™ SPEAK 510 UC	Tested with Jabra Direct 3.12.1955	8.x, 7.x
Jabra™ SPEAK 710/810	n.a.	8.x, 7.x
Logitech USB Headset H570e Stereo	n. a.	8.x, 7.x
Logitech USB Headset H650e Mono	n. a.	8.x, 7.x
Logitech USB Headset H650e Stereo	n. a.	8.x, 7.x
Logitech USB DECT Headset H820e Mono	n. a.	8.x, 7.x
Logitech USB DECT Headset H820e Stereo	n. a.	8.x, 7.x
Logitech USB Camera BCC950	n. a.	8.x, 7.x
Logitech USB B530	n. a.	8.x, 7.x
Logitech ConferenceCam CC3000e	n. a.	8.x, 7.x
Logitech Speakerphone P710e	n. a.	8.x, 7.x
Poly/Plantronics Voyager Focus UC (BT600)	Tested with Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics Voyager 5200 UC (BT600)	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics Savi 7xx	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics Savi 4xx (D100)	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics C720 (USB only)	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics C720-M (USB only, Microsoft certified)	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics Blackwire C720 (USB & Bluetooth)	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics Voyager Legend UC (BT300)	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics (Blackwire) C320	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics (Blackwire) C325	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics (Blackwire) C520	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics (Blackwire) C520-M	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/PlantronicsCalisto 620 (BT300C)	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics Encore Pro HW301N/A-DA45/A	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Plantronics CS50/CS60 USB DECT Headset	Plantronics Hub Version 3.8.2	8.x, 7.x
Poly/Polycom Speakerphone CX100	n. a.	8.x, 7.x
EPOS (formerly Sennheiser) Circle SC 260 USB CTRL	n. a.	8.x, 7.x
EPOS (formerly Sennheiser) Century SC 630 USB CTRL	n. a.	8.x, 7.x
EPOS (formerly Sennheiser) DW Office	n. a.	8.x, 7.x
EPOS (formerly Sennheiser) DW Pro 1	n. a.	8.x, 7.x
EPOS (formerly Sennheiser) Presence UC	n. a.	8.x, 7.x
Yealink UH34	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2	ab 7.4
Yealink UH36	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2	ab 7.4
Yealink UH38	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2	ab 7.4
Yealink WH62	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2	ab 7.4
Yealink WH63	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2	ab 7.4
Yealink WH66	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2	ab 7.4
Yealink WH67	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2	from 7.4
Yealink BH70 in conjunction with Bluetooth dongle Yealink BT51	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated	from 8.3.3
Yealink BH72 Lite in conjunction with Bluetooth dongle Yealink BT51	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated	from 8.3.3
Yealink BH76 in conjunction with Bluetooth dongle Yealink BT51	Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated	from 8.3.3

STUN/TURN services (online service provider)

Provider	Reference
Twilio	https://www.twilio.com/
Xirsys	https://xirsys.com/
bit6	https://bit6.com/

Alternative for easier commissioning

UCConnect

STUN/TURN Server

Custom TURN server e.g. https://github.com/coturn/coturn

STUN/TURN server: Requirements and commissioning

Alternative for easier commissioning

UCConnect

The estos conditions for the support of third-party products apply.